Network Support Specialist
Company: VirtualVocations
Location: Springfield
Posted on: October 30, 2024
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Job Description:
A company is looking for a Network Support Specialist to ensure
maximum uptime of the production network and provide escalation
support for customer issues.
Key Responsibilities
Monitor the global network and resolve network events
Provide escalation support for Customer Support Specialists and
manage network changes
Maintain technical relationships with vendors and proactively
communicate incidents to stakeholders
Required Qualifications
Knowledge of fundamental networking and software concepts
CCNA/JNCIA certification with experience in network incident
resolution
Experience and understanding of fibre optic networks
Ability to identify scopes of work for process improvement
Scripting/coding experience is highly regarded
Keywords: VirtualVocations, Chelsea , Network Support Specialist, Other , Springfield, Massachusetts
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