Digital Experience Specialist
Company: BJ's Wholesale Club
Location: Marlborough
Posted on: October 27, 2024
|
|
Job Description:
Join our team of more than 34,000 team members, supporting our
members and communities in our Club Support Center, 235 clubs and
eight distribution centers. BJ---s Wholesale Club offers a
collaborative and inclusive environment where all team members can
learn, grow and be their authentic selves. Together, we---re
committed to providing outstanding service and convenience to our
members, helping them save on the products and services they need
for their families and homes. The Benefits of working at BJ---s ---
BJ---s pays weekly --- Eligible for free BJ's Inner Circle and
Supplemental membership(s) --- Generous time off programs to
support busy lifestyles o Vacation, Personal, Holiday, Sick,
Bereavement Leave, Jury Duty --- Benefit plans for your changing
needs o Three medical plans, Health Savings Account (HSA), two
dental plans, vision plan, flexible spending --- --- 401(k) plan
with company match (must be at least 18 years old) eligibility
requirements vary by position medical plans vary by location
Responsible for supporting the digital experience and financial
results within their respective areas of ownership by owning the
digital experience and optimization strategies. This role will be
focused on onsite search and product recommendations. The role is
responsible for reporting on business performance and sharing
insights and opportunities, ensuring that the related experiences
are optimized and driving improvements in conversion and KPI---s.
Fostering relationships with Digital Category Merchants supporting
merchandising initiatives and strategies is critical to this role.
Additional Responsibilities Execute and support digital search
tasks that support driving relevancy and conversion. Execute and
support digital recommendation tasks that support driving
conversion and revenue. Act as a project contributor and point of
contact to internal and external stakeholders. Perform analysis and
reporting of owned digital experiences for search, recommendations,
and areas that these touch, using data to track progress,
improvement, and identify future areas of opportunity using GA,
Tableau, Adobe Analytics, LogRocket and Qualtrics. Research
competitor sites and stay up to date on industry best practices to
ensure a best-in-class Digital experience for our members. Become
proficient in tools and processes necessary to maintain areas of
ownership (including but not limited to Excel, WCS Management
Center, Constructor, Monday. com, Monetate, Adobe Analytics)
Maintain documentation and best practices for all areas of
ownership, to be available for reference and in use of training
cross-functional partners, vendors (as needed), and new Team
Members. Cross functional partner to both Digital and non-Digital
stakeholders Requirements Bachelor---s degree required Ecommerce
experience / passion Preferred focus within search or
recommendations a plus Strong analytical and critical thinking
skills, detail-oriented and highly motivated Ability to present
clear strategies to leadership Strong relationship building skills
Exceptional written and verbal communication Ability to multi-task
and work independently in a fast-paced environment In accordance
with the Pay Transparency requirements, the following represents a
good faith estimate of the compensation range for this position. At
BJ---s Wholesale Club, we carefully consider a wide range of
non-discriminatory factors when determining salary. Actual salaries
will vary depending on factors including but not limited to
location, education, experience, and qualifications. The pay range
for this position is starting from $55,000.00.
Keywords: BJ's Wholesale Club, Chelsea , Digital Experience Specialist, Other , Marlborough, Massachusetts
Click
here to apply!
|