Sr. Specialist, Disaster Recovery Test Coordinator
Company: Santander Holdings USA Inc
Location: Quincy
Posted on: October 25, 2024
Job Description:
Sr. Specialist, Disaster Recovery Test CoordinatorQuincy, United
States of AmericaAct as the DR Coordinator responsible for planning
and coordinating Disaster Recovery testing for a multi-entity IT DR
function. -The candidate must possess a general working knowledge
of technical disaster recovery concepts, including but not limited
to data replication, storage, backups, Recovery Time Objective
(RTO), Recovery Point Objective (RPO), network routing and
segregation, issue tracking, backups, and cyber resilience.The Sr
Specialist, Disaster Recovery Test Coordinator is a facilitator of
disaster recovery testing initiatives focused on delivering a sound
and robust DR testing program. S/he leads and supports activities
necessary to enable the organization to respond to a technology
disruption, including managing new and ongoing technology recovery
testing. S/he independently manages the disaster recovery testing
lifecycle (IT and business test planning, test coordination, &
reporting) for a portfolio of applications across product lines &
platforms, technical support teams, and business units.Job
Description -DR Planning & Testing
- Provide direct communication between Business Continuity
Management, IT Infrastructure Operations, Technology Architecture,
IT Systems Engineering, Application CIO teams, Business areas, and
third party vendors. -
- Participate in required technical and business planning
meetings for all DR testing activities.
- Develop and maintain Disaster Recovery plans and procedures,
runbooks, and test scripts with the support of technical SMEs,
while adhering to corporate guidelines, policies, and
standards.
- Coordinate annual IT Disaster Recovery testing for both
on-premises applications and supporting infrastructure, as well as
third party hosted applications.
- Facilitate and support business testing during disaster
recovery exercises to ensure a high level of resiliency for
critical business data, systems, and operations.
- Support on-site DR testing when needed.DR Governance
- Facilitate timely identification, communication, escalation,
and remediation of issues in support of a US enterprise-wide
Disaster Recovery testing and assurance program.
- Ensure the US DR testing program is meeting regulatory
requirements and expectations.
- Conduct regular DR debrief meetings with key Technology and
Business stakeholders to review DR testing results, issues, lessons
learned, and opportunities for improvement.Qualifications: To
perform this job successfully, an individual must be able to
perform each essential duty at a high level and in a timely manner.
The qualifications listed below are representative of the
knowledge, skill, and/or ability required to perform the job
satisfactorily. -Education: -
- Bachelor's Degree or equivalent work experience: IT Disaster
Recovery, Business Continuity Planning (BCP), Cyber Resilience, or
equivalent field. -
- CBCP (Certified Business Continuity Professional) is a plus,
but not required.
- Work Experience: -5+ Years Experience in Disaster Recovery, IT
Resiliency, Business Continuity, and Cyber Resilience.Skills and
Abilities: -
- Knowledge of IT infrastructure operations and familiarity with
disaster recovery operations.
- General knowledge of various technologies and concepts
including data replication, virtualization, network routing,
firewalls, Microsoft Office required. -
- Familiarity with business continuity and disaster recovery
program life cycles (e.g. Business Impact Analysis (BIA),
continuity planning, disaster recovery test planning, etc.) is a
plus.
- Ability to collaborate with IT team members at all levels of
responsibility.
- Ability to communicate technology concepts into business terms
with internal customers at all levels.
- Excellent oral and written communication skills to convey DR
plans, exercises, and activities. Must be able to interact with
technical, non-technical, and management staff.
- Excellent organizational skills are required to effectively
manage DR exercises throughout the testing lifecycle.
- Excellent attention to detail and ability to consistently
follow through on commitments.
- Strong ability to quickly grasp and understand disaster
recovery related risks.
- Ongoing sense of urgency and high degree of flexibility.
- Takes initiative, and is a proactive, self-motivated,
results-driven thinker.
- Strong Excel skills with working knowledge of pivot
tables.Diversity & EEO Statements: At Santander, we value and
respect differences in our workforce and strive to increase the
diversity of our teams. We actively encourage everyone to
apply.Santander is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, genetics, disability, age, veteran status or any
other characteristic protected by law.Working Conditions: Frequent
Minimal physical effort such as sitting, standing and walking.
Occasional moving and lifting equipment and furniture is required
to support onsite and offsite meeting setup and teardown.
Physically capable of lifting up to fifty pounds, able to bend,
kneel, climb ladders.Employer Rights: This job description does not
list all of the job duties of the job. You may be asked by your
supervisors or managers to perform other duties. You may be
evaluated in part based upon your performance of the tasks listed
in this job description. The employer has the right to revise this
job description at any time. This job description is not a contract
for employment and either you or the employer may terminate at any
time for any reason.
Primary Location: -Quincy, MA, 1 Enterprise Drive-Quincy-Corp
Other Locations: -Massachusetts-Quincy
Organization: -Santander Holdings USA, Inc.
Keywords: Santander Holdings USA Inc, Chelsea , Sr. Specialist, Disaster Recovery Test Coordinator, Other , Quincy, Massachusetts
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