Bank Client Support Specialist
Company: Vaco
Location: Saugus
Posted on: October 24, 2024
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Job Description:
Vaco Boston has partnered with a leading bank looking to bring
on a proven Client Support Specialist with a background in
banking/finance customer service. Please reach out for more details
and immediate consideration as the hiring manager is reviewing
resumes this week!As a Bank Client Support Specialist your role
will involve facilitating the financial security of our members by
engaging in needs-based sales and service conversations related to
a single Banking line of business or product set. You will make a
difference by identifying immediate and underlying financial needs
and offering relevant solutions
Responsibilities:* Handle incoming member calls and online messages
in a fast-paced environment* Use effective communication, probing
questions, and critical thinking skills to identify member needs
and provide suitable solutions, which may include offering banking
products* Manage multiple tasks, such as navigating between systems
and resources efficiently* Develop in-depth knowledge of our
banking products to attract new members and enhance relationships
with current members through product acquisition* Advise and
educate members* Deliver outstanding member service by
demonstrating empathy, active listening, and professionalism* Apply
strong time and call management skills to assist members with their
banking needs* Prioritize continuous improvement and development
through coaching and collaboration with your manager and team
members.Vaco values a diverse workplace and strongly encourages
women, people of color, LGBTQ+ individuals, people with
disabilities, members of ethnic minorities, foreign-born residents,
and veterans to apply.EEO Notice Vaco is an Equal Opportunity
Employer and does not discriminate against any employee or
applicant for employment because of race (including but not limited
to traits historically associated with race such as hair texture
and hair style), color, sex (includes pregnancy or related
conditions), religion or creed, national origin, citizenship, age,
disability, status as a veteran, union membership, ethnicity,
gender, gender identity, gender expression, sexual orientation,
marital status, political affiliation, or any other protected
characteristics as required by federal, state or local law.Vaco LLC
and its parents, affiliates, and subsidiaries are committed to the
full inclusion of all qualified individuals. As part of this
commitment, Vaco LLC and its parents, affiliates, and subsidiaries
will ensure that persons with disabilities are provided reasonable
accommodations. If reasonable accommodation is needed to
participate in the job application or interview process, to perform
essential job functions, and/or to receive other benefits and
privileges of employment, please contact .Vaco also wants all
applicants to know their rights that . By submitting to this
position, you agree that you will be giving Vaco the exclusive
right to present your as a candidate for the foregoing employment
opportunity. You further agree that you have represented
information about yourself accurately and have not affirmatively
misrepresented your qualifications. You also agree to maintain as
confidential, to the fullest extent permitted by law, any
information you learn from Vaco about the position and you will
limit disclosure of information about the position only to the
extent necessary to perform any obligations in furtherance of your
application. In exchange, Vaco agrees to exercise reasonable
efforts to represent you through all solicitation, job screening
and resume dispersal.Privacy NoticeVaco LLC and its parents,
affiliates, and subsidiaries ("we," "our," or "Vaco") respects your
privacy and are committed to providing transparent notice of our
policies.
Keywords: Vaco, Chelsea , Bank Client Support Specialist, Other , Saugus, Massachusetts
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