Convention Services Manager OEM
Company: Aimbridge Hospitality
Location: Boston
Posted on: October 30, 2024
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Job Description:
Job Summary
The Catering and Convention Services Manager works closely with
Sales Managers, Rooms Controller, Front Desk/Housekeeping,
Accounting, and our third-party F&B execution partner to ensure
excellent customer service and the highest level of accuracy and
execution in group and event bookings is always provided. The role
is predominantly responsible for customer facing contact with all
booked group room blocks on property (excepting wedding/social room
blocks). This includes liaison work with reservations and rooms
controller for creating and maintaining group room blocks, booking
links and reservations to accommodate guests, and duties to ensure
that clients are provided with required types of rooms, facilities,
and services. Additionally, the role is predominantly responsible
for planning and detailing events, and for creating group and
catering banquet event orders (BEO's) to ensure that clients are
provided with required set up of event space facilities and food
and beverage services. The incumbent handles all client
correspondence for planning and executing groups and events in a
friendly and efficient manner and quotes available pricing to
maximize event revenue and client experiences according to
Aimbridge Hospitality standards.
This role is also responsible for ensuring that the administrative
functions for all groups, banquets and catering events are handled
and obtaining customer satisfaction by performing clerical and
administrative duties relating to guest and hotel communications
with the catering and banquet team. Occasional light
selling/upselling duties with prequalification responsibilities may
be assigned. The position will report directly to the Director of
Sales and Marketing.
Responsibilities
QUALIFICATIONS:
RESPONSIBILITIES:
Property Details
The Dagny Boston is a new independent hotel in downtown Boston at
89 Broad Street. Designed as Boston's first Art Deco "skyscraper,"
The Dagny Boston occupies the former Batterymarch Building, fresh
from a $39 million renovation across 403 guest rooms and 7,000
square ft of flexible meeting and event space. The hotel features
two onsite restaurants, Fin Point Oyster Bar & Grill and Tradesman
Coffee Shop & Lounge, as well as a state-of-the-art fitness center
featuring Technogym and Peloton equipment. -Perfectly situated in
the heart of downtown Boston in the Financial District, The Dagny
Boston is within a 5 minute walk from Boston's waterfront, Rose
Kennedy Greenway and Faneuil Hall Marketplace.
Company Overview
As the global leader in third-party hotel management, our growing
portfolio represents over 1,550 hotels in all 50 states and 22
countries, from top international lodging brands to luxury hotels,
destination resorts and lifestyle hotels. Our associates around the
globe are passionate about serving our guests and driving
exceptional results, and thrive in a culture where everyone is
inspired to be the best. Join a world of possibility with Aimbridge
Hospitality.
Benefits
After an initial waiting period, those hired into full time
positions are eligible for a competitive benefits package that
includes the following:
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Keywords: Aimbridge Hospitality, Chelsea , Convention Services Manager OEM, Executive , Boston, Massachusetts
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