Operations Manager - Hauling
Company: Disability Solutions
Location: Haverhill
Posted on: October 26, 2024
Job Description:
ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader
in the environmental services industry. We provide customers with
the most complete set of products and services, including
recycling, waste, special waste, hazardous waste and field
services.--Our industry-leading commitments to advance circularity
and support decarbonization are helping deliver on our vision to
partner with customers to create a more sustainable world.In 2023,
Republic's total company revenue was $14.9 billion, and adjusted
EBITDA was $4.4 billion. We serve 13 million customers and operate
more than 1,000 locations, including collection and transfer
stations, recycling and polymer centers, treatment facilities, and
landfills.Although we operate across North America, the collection,
recycling, treatment, or disposal of materials is a local business,
and the dynamics and opportunities differ in each market we serve.
By combining local operational management with standardized
business practices, we drive greater operating efficiencies across
the company while maintaining day-to-day operational decisions at
the local level, closest to the customer.Our customers, including
small businesses, major corporations and municipalities, want a
partner with the expertise and capabilities to effectively manage
their multiple recycling and waste streams. They choose Republic
Services because we are committed to exceeding their expectations
and helping them achieve their sustainability goals. Our 41,000
team members understand that it's not just what we do that matters,
but how we do it.Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and
communities.
- Committed to Serve: We go above and beyond to exceed our
customers' expectations.
- Environmentally Responsible:--We take action to improve our
environment.
- Driven: We deliver results in the right way.
- Human-Centered:--We respect the dignity and unique potential of
every person.We are proud of our high employee engagement score of
86. We have an inclusive and diverse culture where every voice
counts. In addition, our team positively impacted 4.6 million
people in 2023 through the Republic Services Charitable Foundation
and local community grants. These projects are designed to meet the
specific needs of the communities we serve, with a focus on
building sustainable neighborhoods. ----STRATEGYRepublic Services'
strategy is designed to generate profitable growth. Through
acquisitions and industry advancements, we safely and sustainably
manage our customers' multiple waste streams through a North
American footprint of vertically integrated assets. --We focus on
three areas of growth to meet the increasing needs of our
customers: recycling and waste, environmental solutions and
sustainability innovation.With our integrated approach,
strengthening our position in one area advances other areas of our
business. For example, as we grow volume in recycling and waste, we
collect additional material to bolster our circularity
capabilities. And as we expand environmental solutions, we drive
additional opportunities to provide these services to our existing
recycling and waste customers.Recycling and WasteWe continue to
expand our recycling and waste business footprint throughout North
America through organic growth and targeted acquisitions. The 13
million customers we serve and our more than 5 million pick-ups per
day provide us with a distinct advantage. We aggregate materials at
scale, unlocking new opportunities for advanced recycling. In
addition, we are cross-selling new products and services to better
meet our customers' specific needs.Environmental SolutionsOur
comprehensive environmental solutions capabilities help customers
safely manage their most technical waste streams. We are expanding
both our capabilities and our geographic footprint. We see strong
growth opportunities for our offerings, including PFAS remediation,
an increasing customer need.--SUSTAINABILITY INNOVATIONRepublic's
recent innovations to advance circularity and decarbonization
demonstrate our unique ability to leverage sustainability as a
platform for growth.The Republic Services Polymer Center is the
nation's first integrated plastics recycling facility. This
innovative site processes rigid plastics from our recycling
centers, producing recycled materials that promote true
bottle-to-bottle circularity. We also formed Blue Polymers, a joint
venture with Ravago, to develop facilities that will further
process plastic material from our Polymer Centers to help meet the
growing demand for sustainable packaging. We are building a network
of Polymer Centers and Blue Polymer facilities across North
America.We continue to advance decarbonization at our landfills. As
demand for renewable energy continues to grow, we have 70 landfill
gas-to-energy projects in operation and plan to expand our
portfolio to 115 projects by 2028.RECENT RECOGNITION
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global#AC250POSITION SUMMARY:
Within a business unit, the Operations Manager - Hauling is
responsible for managing the collections activities for commercial,
industrial and residential customers, as well as container delivery
and pick up, in a geographically dispersed area. The position
manages a team of Operations Supervisors, , Dispatchers, Operations
Clerks, Drivers and Helpers who are responsible for the route
system for commercial, roll-off and residential customers
throughout the business unit. The Operations Manager - Hauling
works with his or her General Manager, and other managers in the
business unit, to execute a local market strategy that complements
the Area's overall strategic operating and marketing plans and
implements tactical initiatives to drive functional excellence and
budget achievement. The Operations Manager - Hauling oversees all
matters related to collections operations,effective safety and
accident prevention programs, compliance with standards and drives
change management initiatives that contribute to the growth and
durability of the business unit.PRINCIPAL RESPONSIBILITIES:
- Manages a staff, including hiring, training, coaching,
performance management; develop supervisory goals and objectives;
and effective resolution of safety issues and claims.
- Implement and execute plans to complement the business unit's
strategic and operating plan; champion the execution of tactical
initiatives within the Business Unit to maximize the customer
experience, growth and durability, while optimizing
profitability.
- Ensure maximum productivity and route management systems for
commercial, roll-off and residential routes and establish
productivity goals where needed; ensure adherence to operating
standards; and manage labor hours and disposal expenses.
- Interact with customers and local, state and federal government
employees to resolve customer service concerns; ensure regulatory
compliance standards are met.
- Oversee effective safety and accident prevention programs to
ensure all reasonable action are taken to prevent accidents and
injuries; ensure a safe and productive work environment for all
employees; implement and maintain and effective loss control and
safety program.
- Lead operations to ensure compliance with all standards
including environmental, operating, regulatory, safety, accounting
and ethics.
- Approve expenses and manage budget for the operations
department including approval of purchase orders and vendor
pricing.
- Develop a best-in-class team and workplace culture and
effectively manage performance and talent development; drive
best-practice sharing.
- Build and maintain strong and effective relations with relevant
government, community and environmental groupsQUALIFICATIONS:
- Demonstrated business acumen, strategic thinking and an ability
to execute against formulated strategy.
- Demonstrated ability to lead change initiatives.
- Able to direct large staff.
- Is process-oriented and results-oriented in setting and
pursuing aggressive goals, demonstrating a strong commitment to
organizational success and marshaling resources to accomplish goals
and objectives.
- Demonstrated problem-solving, analytical, critical-thinking and
decision-making skills.
- Demonstrated ability to optimize near-term results that
contribute to long-term sustainable success.
- Is collaborative; builds and works with teams.
- Creative thinker who challenges conventional solutions.
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent,
with an emphasis on hiring and developing high performance
teams.MINIMUM REQUIREMENTS:
- High School Diploma or GED.
- Minimum of 2 years of supervisory or management experience or
participation in Republic Services' management trainee
program.Rewarding Compensation and BenefitsEligible employees can
elect to participate in:--- Comprehensive medical benefits
coverage, dental plans and vision coverage.--- Health care and
dependent care spending accounts.----- Short- and long-term
disability.--- Life insurance and accidental death & dismemberment
insurance.--- Employee and Family Assistance Program (EAP).---
Employee discount programs.--- Retirement plan with a generous
company match.--- Employee Stock Purchase Plan (ESPP).The
statements used herein are intended to describe the general nature
and level of the work being performed by an employee in this
position, and are not intended to be construed as an exhaustive
list of responsibilities, duties and skills required by an
incumbent so classified.-- Furthermore, they do not establish a
contract for employment and are subject to change at the discretion
of the Company.EEO STATEMENT:Republic Services is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, protected veteran
status, relationship or association with a protected veteran
(spouses or other family members), genetic information, or any
other characteristic protected by applicable law.
Keywords: Disability Solutions, Chelsea , Operations Manager - Hauling, Executive , Haverhill, Massachusetts
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