Care Navigator - Medical Assistant (Chronic Care Management)
Company: HealthDrive
Location: Framingham
Posted on: October 18, 2024
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Job Description:
Overview:The medical assistant plays a vital role coordinating
care for patients with chronic conditions, collaborating with
healthcare providers, and ensuring the delivery of high-quality,
patient-centered services. This position is located in our
corporate office in Framingham, MA.Responsibilities:Engage/enroll
eligible patients, educate them on the value of our CCM services,
and obtain verbal consent for servicesGather and document medical
history, chronic conditions, functional abilities, and psychosocial
needs from various sourcesSchedule appointments, referrals, and
diagnostic tests as directed by healthcare providers and follow up
on patient referrals and ordersServe as the primary point of
contact for patients, caregivers, and healthcare providers,
facilitating communication and coordination of careAdvocate for
patients' needs and preferences within the healthcare system,
addressing any barriers to care or access to servicesMonitor
patients' health status, medication adherence, and progress towards
treatment goals through regular check-ins and follow-up
appointmentsFollow up with patients between appointments to assess
their progress, address any concerns or questions, and reinforce
care plansProactively identify any changes or concerns in patients'
health status and notify care team.Maintain accurate and up-to-date
documentation of patient assessments, care plans, interventions,
and outcomes in electronic health records (EHR) or other
documentation systems.Prepare reports, summaries, and quality
improvement data for review by healthcare leadership and regulatory
agencies as requiredCommunicate clearly and professionally with
patients, families, and caregivers to ensure understanding of
treatment plans and instructionsQualifications:Strong
communication, interpersonal, and organizational skillsKnowledge of
medical terminology, HIPAA regulations, and electronic health
records (EHR) systemHigh school diploma or equivalent
requiredCertification as a Medical Assistant (CMA) or Registered
Medical Assistant (RMA) preferredPrevious experience in a
healthcare setting, preferably in a role involving patient care and
chronic disease managementEmployee must be able to perform the
essential functions of this position satisfactorily, with or
without a reasonable accommodation. Employer retains the right to
change or assign other duties to this position.#PCATHD
Keywords: HealthDrive, Chelsea , Care Navigator - Medical Assistant (Chronic Care Management), Executive , Framingham, Massachusetts
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